Delivery & Returns

Delivery

Delivery within the UK is £5.00 per order. We use Royal Mail First Class Delivery. We endeavour to dispatch the product, subject to stock and as soon as the payment has cleared (1-3 working days). 

We are able to post internationally. 

Returns

In the unlikely event that you are unhappy with your LbL purchase, you can return the items to us within 14 days of receipt of order and we will be happy to exchange or refund providing the goods are returned in perfect condition in their original packaging. We will not accept returns for any pieces that have beeen worn. 

For hygiene reasons we are unable to offer exchanges or refunds on earrings.

Faulty Items

To return an item as faulty, you must contact us within 7 days of receipt. Faulty items will only be accepted if the goods are delivered to the customer damaged, or if there is a subsequent manufacturing fault within a period of 6 months after delivery.

 

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