Delivery
UK | £5 | 2 Working Days
UK | £8 | Next Working Day Delivery
UK | £11 | Next Day Saturday Delivery
USA | £12.75 | 7-9 Working Days
EUROPE | £10.55 | 3-4 Working Days
REST OF WORLD | £12.50 | 7-9 Working Days
We use Royal Mail First Class Signed For Delivery and will provide you with a tracking number. We endeavour to dispatch the product, subject to stock on the next working day.
For next day delivery, the order must be placed before 15:30pm.
Returns
In the unlikely event that you are unhappy with your LbL purchase, you can return the items to us within 14 days of receipt of order and we will be happy to exchange or refund providing the goods are returned in perfect condition in their original packaging. We will not accept returns for any pieces that have been worn.
For hygiene reasons we are unable to offer exchanges or refunds on earrings.
Faulty Items
To return an item as faulty, you must contact us within 7 days of receipt. Faulty items will only be accepted if the goods are delivered to the customer damaged, or if there is a subsequent manufacturing fault within a period of 6 months after delivery.